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AI Co-Pilot

Vocalis: Malaysia’s Next-Generation AI Voice Platform

October 6, 2025 by ocadmin

Vocalis is a next-generation AI voice platform proudly developed in Malaysia, combining real-time speech intelligence, native Malay language support, and full on-premise deployment. Designed for contact centers, enterprises, and government agencies that demand local control, PDPA compliance, and human-sounding AI voice automation.

Categories Agentic AI, AI, AI Co-Pilot, vocalis Leave a comment

AI Knowledge Base Malaysia: Locally Deployed, Globally Trusted

October 7, 2025October 6, 2025 by ocadmin

In a world drowning in data, Malaysia’s businesses need clarity, not chaos. iKB brings you an AI Knowledge Base built for Malaysia deployed locally, fully compliant, and smart enough to understand your documents, answer questions naturally, and cite every source it uses.

Categories Agentic AI, AI, AI Co-Pilot, Chatbots, ChatGPT, iKB Leave a comment

OMNI Integra — A New Era in Business Chat Workflow Intelligence

August 5, 2025 by ocadmin

OMNI’s native integration with OMNI Integra enables businesses to orchestrate AI-powered workflows from support routing and RAG chatbots to lead scoring, ticket tagging, and multi-modal file processing—solving complex integration challenges with ease.

Categories AI, AI Co-Pilot, case_study_omni, OMNI Leave a comment

ORENCloud Is Now an Official Meta Tech Provider — Launches FREE WhatsApp Business API Self-Onboarding!

June 24, 2025 by ocadmin

Big news! ORENCloud is officially a Meta Tech Provider, and we’re offering zero-cost onboarding for the WhatsApp Business API. Launch your WhatsApp messaging in just minutes—with no technical hassle or recurring fees.

Categories AI, AI Co-Pilot, case_study_omni, OMNI, WhatsApp Cloud API Leave a comment

Co-Pilot Agent-Assist Explained (with Demo)

June 12, 2025 by ocadmin

ORENCloud Co-Pilot Agent-Assist v1.0 is a lightweight, browser-based AI tool that listens in on calls and helps agents respond faster. Compatible with any WebRTC endpoint, it brings instant transcription, real-time suggestions, and context-aware insights into every campaign.

Categories Agentic AI, AI Co-Pilot, Cloud Contact Centre, cosine 🇲🇾 Leave a comment

Supercharge Your Contact Center with Real-Time AI Voice Copilot

May 26, 2025 by ocadmin

Empower your agents with instant voice transcription and AI-driven answers pulled directly from your knowledge base. Fast, accurate, and compliant — all from your browser.

Categories AI Co-Pilot, LLM, ORENCloud, ORENCloud Contact Centre Leave a comment

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