TM MLS Business Continuity / Disaster Recovery

The age of traditional PRI (Primary Rate Interface) based telephony is drawing to a close. With SIP (Session Initiation Protocol) trunks fast becoming the preferred choice, there’s a growing reliance on MLS (Multi-line SIP).  While this transformation offers unparalleled flexibility and cost benefits, it also comes with challenges inherent to IP-based systems. Here’s where ORENCloud’s … Read more

Decoding WhatsApp’s New Pricing Structure: A Comprehensive Guide

WhatsApp’s new pricing structure brings about significant changes that aim to align the pricing with the value businesses and users derive from different types of conversations. By introducing new conversation categories, WhatsApp enables a more accurate categorization and determination of the value each conversation provides. These changes require businesses to understand and comply with the revised structure to ensure a smooth transition and avoid any unexpected charges. It is essential for businesses to familiarize themselves with the detailed guidelines and documentation provided by WhatsApp to make the most out of their WhatsApp communication in light of these upcoming changes.