ORENdesk

Next-Gen IT Helpdesk & Service Management

Say goodbye to support chaos. ORENdesk is a powerful, all-in-one helpdesk solution built to streamline IT service management and optimize customer support operations—whether you’re a startup or an enterprise.

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Single place For All Your IT Assets and More

ORENdesk centralizes everything — from computers, software, and peripherals to contracts, licenses, and suppliers — in one smart, searchable platform.
Track, manage, and audit your entire IT infrastructure with ease. Link assets to users, tickets, and locations for full visibility and control. Go beyond just assets — manage services, incidents, changes, and even non-IT resources, all from one place

Helpdesk and Batteries Included

With ORENdesk, you get more than just a ticketing system — you get a complete, ready-to-use service management suite out of the box.
From incident tracking, asset management, SLAs, and user roles to knowledge base, automation, approvals, and reporting — everything you need to run a modern helpdesk is built-in and fully customizable.

Customisable Views, Dashboards and Reports

ORENdesk puts you in control of how you see your data. Create tailored dashboards, personalized views, and custom filters to match your role, department, or daily needs.
Display the information that matters most — from ticket stats and asset overviews to SLA performance and user activity — all in real time.

Programmable and Customisable

Adapt ORENdesk to your business—custom fields, forms, plugins, integrations (Active Directory, email, cloud), robust role-based access, and audit trails, even custom SQL commands to display various data in your front end.

Private and Secure Remote Desktop

Built in with self-hostable remote desktop capabilities that lets you securely access and control computers from anywhere. With end-to-end encryption, cross-platform support, and no third-party cloud dependency, RustDesk offers a fast, private, and reliable alternative to commercial remote access tools like TeamViewer or AnyDesk.

Track Assets On Common Platforms

Assets running on most modern OSes are supported and can comprehensively track hardware, software and even integrate with an XDR/EDR solution, remote desktop and also patch management called Action1.