Cosine Chat
Delightful AI and Guided Chatbots
AI-powered chatbot designed to enhance communication, streamline workflows, and deliver top-tier performance.
Lightweight, easy to Configure and Accurate
Cosine is your intelligent chatbot powered by LLM — designed to be lightweight, fast, and frictionless to set up. Whether integrated into your helpdesk, website, or CRM, it delivers highly accurate responses with minimal setup.
Functions, RAG and MCPs
Cosine keeps your chatbot contained with the use of RAG knowledge retrieved from databases and can perform function calls that can integrate with, e.g. Hugging Face’s Model Context Protocol (MCPs), giving you the power to make your chatbots as useful as possible for your visitors.
Function Calling and Guided Chat Integration
Cosine supports advanced function calling, enabling dynamic interactions like fetching data, triggering workflows, or connecting to third-party APIs — all within a conversation.
Connect To Commonly Used Business Channels
Handle customer queries across channels like web, WhatsApp, Facebook, and more with speed, accuracy, and a human-like touch. Boost satisfaction, reduce workload, and scale support effortlessly.
Feature Highlights
Cosine is pre-built with security and safety right off the bat. Meaning, you do not need to worry about data leakages, inaccurate information or AI hallucinations. Plus you define and decide what you want your users to know.
Due to its lightweight design and use of various best practices, Cosine can scale horizontally and vertically which means. With vertical scaling, we can provide realtime redundancy for mission critical chatbots.
Concise and relevant bot replies
Cosine is built for business chats, meaning, it won’t answer questions outside of the knowledge you provide it with. Furthermore, ORENCloud’s AI team will help train and focus your bot to your satisfaction.
Cosine is ready built for OMNI meaning, you have a full customer engagement platform readily available when you use Cosine. This means, human handover is also possible. You may have other CX tools like Zendesk, OTRS, Freshdesk, we can hook to it as long as it has programmable integration.
Users can easily request human handover through our handover function call logic. This means, the bot which initially “speaks” will pass to a human when required.
When we build the bot together, we will work on many different parameters to suite your needs, this includes the “chattiness”, size of responses, conversational history length and expiry and more..
By default Cosine uses the best and most cost effective models which means, you save huge operational cost and don’t compromise the quality of your knowledge and data. Your bot can be trained and ready in less than 3 days with OMNI integration.
Cosine can ingest any sorts of data, from your website to live API calls. It can also ingest typical document formats like Microsoft Word, Excel, Powerpoint, PDFs, MD files, json and even unstructured data!
Our models support multiple languages including English, Malay, Chinese, Tamil and over 100 different languages and it prints in native scripts. Ask in Chinese you’ll get a Chinese reply!